Integrating with Office 365
You can connect Reach with your Microsoft Office 365 Business or Enterprise suite to sync your Office 365 users, groups and distribution lists and target messages to your own audiences that you can create in Reach without having to go through your IT administrator or Active Directory manager.
- Sync your Office 365 users along with their job title, department, office location information and mobile phone number (if provided)
- Groups and Distribution Lists will be visible in the Audience Builder so you can create and manage Reach Audiences
- When Office 365 is connected, you can integrate Microsoft Teams to act as another channel to receive Reach messages through a Teams bot
Steps to Integrate Office 365
To sync your Office 365 users, click the Settings (⚙) icon in the bar at the top of the page to navigate to the Settings page.
In the Integrations section, click the Connect button under Office 365.
You will then be directed to your Office 365 login. You must log in as a user who has access to your business's Office 365 Admin Center to approve the permissions needed to make this connection with Reach.
Click Accept to approve the requested permissions.
If the connection was successful, you should be returned to the Settings page in Reach, and the Office 365 integration should now have a Sync (🔁) and Disconnect buttons available. The Microsoft Teams integration should also be available to integrate.
You should now be able to see your synced users in the User Management page and synced Groups and Distribution Lists in the Audience Builder under the Office 365 section.