Our Support & Development teams are no longer investigating or fixing bugs associated with Intranet Explorer 11.
On August 17, 2020 Microsoft announced their plans to end support for Internet Explorer 11 and Microsoft Edge Legacy. Internet Explorer 11 isn't considered to be a “modern browser” as the new Edge, Chrome, and Firefox are.
What does this mean for you if you’re still using IE 11?
Your intranet will continue to work, but specific features may not work as intended unless there's a bug or degradation of functionality associated with IE 11. Areas that we know experience problems are:
- Admins cannot access the Read & Confirm tab in Documents
- Admins experience an error when switching tabs between Read & Confirm and Edit
- Printing is cut off
- Policy links do not display correctly
- Design and layouts in 14.5.x and above may not display as intended
Microsoft understands the challenges this poses for organizations relying on IE 11 for legacy applications. This is from the linked article above:
In this moment of bridging between modern and legacy apps, many customers may feel there is no choice but to rely on a two-browser workaround of using IE 11 alongside a modern browser. However, with the new Microsoft Edge and Internet Explorer mode, customers don’t need an awkward workaround of one browser for some apps and another for other apps. They can standardize on one browser and seamlessly experience the best of the modern web in one tab while accessing a business-critical legacy IE 11 app in another tab – all housed within the new Microsoft Edge.
IC Thrive understands that the decision to continue to use Internet Explorer 11 can be a policy set by the organization and that end-users don’t have the ability to download an updated browser. We encourage you to have a discussion internally about your plans to migrate from IE 11 soon.
If you have questions or concerns about this decision please reach out to our Customer Success team.